Privacy policy

At Aladham Store, accessible from https://aladhamonline.com, your privacy is one of our top priorities. This Privacy Policy document explains the types of information we collect, how we use it, and the measures we take to protect your data.

1. Information We Collect

We may collect and process the following types of personal data:

  • Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
  • Payment Information: Credit/debit card details or other payment method data (processed securely via third-party gateways).
  • Technical Data: IP address, browser type, device type, pages visited, time spent on the site, and other analytical data.
  • Account Data: Login credentials, order history, preferences, and support requests.
  • Communication Data: Emails, messages, or feedback sent to us.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process and fulfill your orders
  • To provide customer support and respond to inquiries
  • To personalize and improve user experience
  • To send updates, promotional offers, and transactional emails
  • To enhance the security of our platform
  • To comply with legal obligations

3. Sharing Your Information

We do not sell, rent, or trade your personal data to third parties. We may share data with:

  • Trusted third-party service providers (e.g., payment gateways, shipping companies)
  • Legal authorities, when required by law or for the protection of our rights
  • Marketing tools, for newsletters or promotional communication (with your consent)

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect usage data. You can control cookie preferences through your browser settings.

5. Data Security

We implement a range of security measures to maintain the safety of your personal information, including encryption, firewalls, and secure server access. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

  • Access or correct your personal data
  • Request deletion of your personal data
  • Withdraw consent for marketing communications
  • Object to or restrict certain data processing activities

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site means you accept these changes.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Aladham Store
Website: https://aladhamonline.com
Email: [email protected]
Phone: 032012244